Privacy Policy

Who We Are

ArcFlashStudies.ca ("we," "us," or "our") is a website operated to provide Ontario employers with information about arc flash studies and to connect those employers with qualified arc flash study providers. Our website address is https://arcflashstudies.ca.

Information We Collect

Information You Provide

When you use our free cost estimator or contact form, we collect the information you submit, which may include: your name, business name, email address, phone number, facility location, facility type, and information about your facility's electrical system (panel count, single-line diagram availability, study type). We use this information to generate a cost estimate and, with your acknowledgment, to connect you with qualified providers in our network.

Information Collected Automatically

When you visit our site, we automatically collect standard server log information, which may include your IP address, browser type and version, operating system, referring URL, pages visited, and time spent on pages. We may use analytics tools (such as Google Analytics) that collect and aggregate this information to help us understand how the site is used and to improve its content.

Cookies

Our site may use cookies — small text files stored by your browser — for analytics and functionality purposes. You can configure your browser to refuse cookies, though some site features may not function correctly if cookies are disabled. We do not use cookies for advertising targeting.

How We Use Your Information

We use the information we collect to:

• Generate cost estimates for arc flash studies based on your facility profile
• Connect you with qualified arc flash study providers in our referral network who serve your area and facility type
• Respond to inquiries and provide information about the site or the referral process
• Improve the site's content and functionality through analysis of aggregate usage data
• Comply with applicable laws and regulations

Disclosure of Your Information

Provider Referrals

When you submit a cost estimate request and acknowledge our referral process, we share your contact information and facility profile with one or more qualified arc flash study providers in our network. These providers are independent businesses and operate under their own privacy policies. We encourage you to review a provider's privacy practices before sharing additional information directly with them.

Service Providers

We may share your information with third-party service providers who assist us in operating the site and managing our referral process (for example, form processing services, analytics providers, and email services). These providers are contractually required to use your information only as directed by us and to maintain appropriate security.

Legal Requirements

We may disclose your information where required by law, subpoena, court order, or other legal process, or where we believe disclosure is necessary to protect our rights, prevent fraud, or protect the safety of users or the public.

Data Retention

We retain personal information you provide for as long as necessary to fulfill the purposes described in this policy — typically for the duration of the referral process plus a reasonable period to handle follow-up inquiries. You may request deletion of your information by contacting us at the address below.

Your Rights Under PIPEDA

Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) gives you certain rights with respect to your personal information held by us, including the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete personal information
• Withdraw consent to the use of your information (subject to legal or contractual restrictions)
• Request deletion of your personal information, subject to our retention obligations

To exercise these rights, contact us using the information below. We will respond to access and correction requests within 30 days.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of information transmitted to or from the site.

Third-Party Links

This site may contain links to third-party websites, including linked provider websites and external resources. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this privacy policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact

For questions about this privacy policy or to exercise your rights under PIPEDA, contact us through the form on our free quote page.